Gosh, don’t you think all conglomerates would have learned by now how quickly they can be damaged by not checking in with their customers? Who remembers how Tropicana disastrously changed their carton without asking if anyone loved the old one! But no one at NBC Universal Comcast GE Microwave got a whiff of the orange-flavored catastrophe. And no matter how they paint this pig, the last-place network has lost a huge swath of TV watchers (and we all watch TV, no matter who says "Not me") by telling us how the Leno drama will end up.

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