A look at three areas contrasts last year’s activity with fundamental shifts that must occur this year for lead generation outcomes to reach performance levels of above-average teams.
In 2010, the company enabled mobile ads that could be tapped to make a call, speed dial in disguise. Now, Google ads generate more than 10 million calls a month. The hitch? Figuring out how to track the impact mobile advertising has on consumers.
Global marketing is more than just swapping out photos and translating text. While developing a localized Web design is costlier than creating a global template, the payoff in terms of customer engagement and conversion can far outweigh the challenges.
As with Billy Beane and his staff, marketers are now using data more than ever. In fact, there is more data available than we can usefully process. The mantra now has shifted from the amount of data collected to how to put it into action.
Committing actions on a site but not converting--such as when a user places an item in a shopping cart prior to purchasing it--is the foundation for remarketing, so why don’t other channels with more precise bid management capabilities leverage the same upper-funnel qualification to assume potential value?
Engagement planning is like media planning on steroids. Instead of planning where and when to buy media, engagement planners plan where, when, how, and with what kind of content (and at what frequency) to create earned media through community development, outreach, and digital dialogue.
Social media campaigns and demand generation usually do not go hand in hand. Perhaps that's due to a disconnect between the corporate communications department, which owns social media, and marketing, which owns demand generation. Yet as the following slides demonstrate, the two can benefit from each other in a number of ways.
Companies including SiriusXM, Farmers Insurance, and Safeco Insurance are building a solid business case for investing in the customer experience by correlating customer metrics to revenue losses and gains.
You may have an expanding program membership list, but are members so engaged that they will stick with your brand for better or worse? For companies to win this battle for consumer hearts and minds, there are three tactical initiatives to deploy.
Getting reliable, valuable lead scores in place take time. If you're trying to decide whether lead scoring should be a part of your lead management strategy, first consider the following signs that indicate you might want to hold off a bit.