Analytics are now king. And they should be. But to really optimize data, you have to start at the right place with the right questions, and for this you need good guessers or you are doomed.
Japan is pioneering the use of cameras and sensors to glean more information about who is looking at signs and electronic public displays, and is incorporating cellphone technology to make them more interactive.
To formulate proper behavioral targeting policies, our industry must understand what consumers want and need. Check out the latest insights into this important question.
Every business needs new customers, but don't ever forget that your easiest and most predictable source of new revenue is right under your nose: It comes from the loyal customers who already know your company.
As popular as loyalty programs are, they alone are not enough to ensure customer loyalty. In fact, over the past two years, customer loyalty has become increasingly tenuous.
As social media continues to win respect and legitimacy in the hearts and minds of executives across the world and more companies than ever are looking to open up a Facebook page to take their brand “social,” a question that is repeatedly asked by brands is: What is the value of a fan? (or a “liker” in today’s terms).
There are many simple online steps you can take to increase your brand's exposure. Are you taking advantage of all these opportunities? Here are six steps to get you started in your online publicity efforts.
It has been estimated that companies spend approximately $2 billion annually on loyalty programs. Compare that expense to reports that the average US household is enrolled in 14 programs but is active in less than half of those, and marketers have cause for concern.