I came across a banner ad today for "gum that tastes just like strawberry shortcake." Who wouldn't want that? So, with expectations high, I clicked, expecting to be taken to a colorful page bursting with strawberry shortcake excitement, maybe videos and ways to share my delicious-looking new find with my friends. Instead, I was whisked away to a home page that showed me posed, stock-looking photos with people holding other things made by that company.

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